Industries / Real Estate

Move every property conversation forward.

Bring listings, enquiries, viewings, AML checks and property operations together so the next step is always clear.

Let’s talk about your project Explore the possibilities

Contemporary residential property with a garden

KMCP / IndustriesReal Estate

Industry overview

A better property journey starts behind the scenes.

Property businesses connect people, places and a long chain of decisions. An enquiry may arrive through a portal, a website or a call, while availability, viewing notes and supporting documents sit somewhere else.

We build software that connects those moments. From agency enquiry management and anti-money laundering (AML) workflows to developer sales and ongoing property management, the aim is a clear record of each property, each interaction and the work still to do.

Enquiries lose context

People ask about several properties across different channels, making ownership and follow-up difficult to track.

Listing information drifts

Prices, availability, images and descriptions are maintained in multiple places.

Aftercare becomes an inbox

Maintenance requests and document exchanges need a visible status, a responsible person and a history.

Solutions for your sector

What could work better?

Explore the workflows we can build around your business. Each example is a possibility to scope together, rather than a pre-packaged product.

Solution 01 / What we can build

Enquiries, viewings & follow-up

Connect the first expression of interest to a structured follow-up process.

01
A shared enquiry record
Capture website forms and supported channel feeds with the property reference, contact preferences and original message. Identify potential duplicates before creating another disconnected record.
02
Viewing coordination
Match viewing requests to agent availability and property access arrangements. Send confirmations and change notices, with a clear route back to a person when plans change.
03
Follow-up ownership
Assign enquiries, schedule next actions and keep viewing feedback together. Highlight conversations that have no next step so opportunities do not disappear between agents.

An example in practice

An agency could turn a property enquiry into an assigned call, an agreed viewing and a follow-up task in one connected record.

Designed to support: A clearer route from enquiry to the next conversation.

Explore this solution

A practical starting point

Start with one useful change.

Start with one branch, development or portfolio. Connect the enquiry source to the next action, then add listing synchronisation, reporting or a portal where it removes a clear point of friction.

What we work through together

Identify the authoritative source for each listing and availability field.
Separate public listing information from private customer documents.
Agree who can change, publish or export property records.
Map AML checks, review ownership and evidence retention to your approved policies.

We agree the scope, responsibilities and success measures before moving into delivery.

A few useful answers

Before we begin.

Every project starts with its own context. Here are the questions we hear first.

Can you connect our website to our existing property CRM?

We check the CRM’s supported integrations, permissions and rate limits first. Where access is available, we can connect enquiries and approved listing data without requiring your team to enter the same information twice.

Can you connect our existing AML or identity-checking provider?

Where the provider offers a supported integration, we can connect check requests, results and review statuses to your CRM or portal. We scope the workflow with your compliance lead so the software supports your policies, evidence collection and human review.

Can different branches have different access?

Yes. We can scope access by branch, team, property or role, including shared records where your operating model requires them.

Would an AI assistant negotiate or provide property advice?

The proposed assistant handles approved information and enquiry routing. Negotiation, legal matters, valuations and commitments are handed to your team or the appropriate adviser.

Start a conversation

Let’s talk about your business.

Tell us where the work gets stuck. We’ll help you identify a useful starting point and the right scope for it.

Let’s talk

Move every property conversation forward.