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Services / What we do

System Integration

Make your systems work as one business.

Connect your CRM, calendar, messaging channels and email tools with integrations built around the way your team works.

Illustration of business systems connected through a central integration
KMCP / ServicesSystem Integration

Service overview

Your tools connected, starting from solutions we already run.

We connect the tools your team already uses to one admin panel you control: messaging channels, calendars, email, CRM, accounting and booking systems. Where we already run a ready-made solution, you start from it and adapt it to your business; where you need a new connection, we build it with clear data ownership, recoverable errors and an operating view your team can understand. The solutions below show the approach in use.

What we can help with

The capabilities behind the work.

Pick a capability to see the ready-made solutions where it is already running.

  1. Create well-defined interfaces for your applications and partners. Plan authentication, validation, versioning and clear error responses around actual consumers.

Colleagues discussing a project around their laptops

Built around your context

The details matter.

A few decisions to agree together before delivery begins.

  • Third-party API access, fees and rate limits are checked during discovery.

  • Each important field needs an agreed source of truth.

  • Retries must not create duplicate orders, invoices or bookings.

A few useful answers

Before we begin.

Every project starts with its own context. Here are the questions we hear first.

Can our team approve WhatsApp replies before they are sent?

Yes. We can provide approval mode so an assistant prepares a draft and a team member reviews or edits it before sending. Manual handling and automation for agreed topics can sit alongside it.

Can you build a Mailchimp alternative with Resend?

Yes. We can combine a visual template editor, your contact records and email reporting with Resend delivery. We scope the campaign and automation features you actually need, and preserve consent and unsubscribe preferences when migrating contacts.

Does adding a button make email clicks trackable?

A button needs a destination link, and click tracking must be enabled on the sending domain. Resend can then record clicks on that link and send the events to your reporting system. Opens and bounces are separate events; a button alone does not enable them.

Can you integrate an existing Stripe account?

Yes. We review your existing payment and billing setup, then agree which website, CRM or accounting workflows to connect. We test successful payments, failed payments, refunds and duplicate notifications before launch.

What if a system does not have an API?

We investigate supported alternatives such as scheduled exports, imports or a vendor-provided connector. The limitations and operating effort of any workaround are made explicit before implementation.

Does every integration update in real time?

No. The right update frequency depends on the business need and each system’s capabilities. We agree whether events, polling or a scheduled batch is appropriate.

What happens when a connected service is unavailable?

We design an appropriate retry or review path, preserve enough context to reconcile the work and surface failures to an owner. The exact recovery behaviour is tested for the agreed workflow.

Start a conversation

What could work better in your business?

Tell us where the work gets stuck. We’ll help you identify a useful starting point and the right scope for it.

Let’s talk

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